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Writer's pictureGianluca Luke Caccamo

Predicting the Trends of Aviation Checkout Experience beyond the Revolut and Aer Lingus partnership


The Irish sky is never short of surprises. In the ever-evolving landscape of the aviation industry, in fact, the integration of Revolut Pay into Aer Lingus' checkout experience signifies a pioneering move towards a more seamless and secure payment process. This development prompted us to explore the potential future integrations of mobile wallets into the checkouts of various aviation companies, way beyond the traditional partnerships' models implemented between financial and travel organizations.



Aerlingus partnering with Revolut Pay
Aerlingus partnering with Revolut Pay


The Trailblazing Checkout Integration


Revolut Pay's collaboration with Aer Lingus has set a precedent for providing customers with a first-class, 1 one click, checkout experience. The emphasis on reducing steps, ensuring security, and minimizing cart abandonment rates has implications that extend beyond this groundbreaking partnership. Now, Revolut's 2.5 million Irish customers and global customer base can book flights with Aer Lingus without entering their payment details. Just by clicking Revolut Pay at checkout on the Aer Lingus website or app, customers can securely approve the payment in their Revolut app using their passcode or biometric identification.


This solution might well enhance the cruising experience with similar technology deployed for smaller customer purchases onboard the planes.



Learning from Revolut Pay's success


Other mobile wallet providers and aviation companies are likely to follow suit and consider similar integrations to enhance their own customer experiences.


  1. Streamlining Processes: The success of Revolut Pay in simplifying the checkout process to just one click is a lesson for other mobile wallet providers with merchant processing abilities. The aviation industry, characterized by high-value transactions, can benefit from reducing the steps required for customers to make payments.

  2. Enhancing Security Measures: With the increasing emphasis on secure transactions, mobile wallet providers may explore advanced security measures akin to Revolut Pay. The integration of biometric ID checks or unique passcodes could become standard to ensure a safe payment environment.



Impact on Aviation Companies


  1. Competitive Edge: Airlines seeking a competitive edge may follow Aer Lingus' lead in partnering with mobile wallet providers. The ability to offer customers a quick, secure, and hassle-free checkout could become a key differentiator in the industry.

  2. Revenue Optimization: Revolut Pay technology's convenience and speed enable merchants like Aer Lingus to enhance their conversion rates and benefit from lower payment processing costs. Cart abandonment rates are kept below 10%, and the average authorisation rate is an impressive 98.5%.



Global Expansion Opportunities


Revolut Pay's global reach, connecting with over 35 million customers worldwide, opens up possibilities for other aviation companies, aiming to expand their global footprint, which might explore partnerships that facilitate access to a broader customer base, much like the collaboration between Revolut and Aer Lingus.



Conclusion


The integration of Revolut Pay into Aer Lingus' checkout experience serves as a catalyst for change in the aviation industry's payment landscape. As mobile wallet providers and aviation companies seek ways to improve customer experiences, streamline processes, and ensure secure transactions, we can anticipate more collaborations that redefine the checkout journey for travelers around the globe.


In essence, the future of aviation checkouts is not limited to a single partnership but opens the door for innovation and transformative collaborations. As customers increasingly demand convenience and security, the integration of mobile wallets into aviation checkouts is poised to become a standard practice, reshaping the way we book and pay for our flights.



 



Global Center for Tech Alliances
Global Center for Tech Alliances

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